Emergency Support & Contacts

We understand the festive season can be a difficult time for some families and young people. While our team will have limited availability during this period, we want to make sure you know where to find help if you need it.
If you require urgent help or are concerned about the safety or wellbeing of a young person, please contact:

Emergency & Health

Emergency Services: 999

NHS 24: 111

Safeguarding & Social Care

Emergency Social Work: 0800 731 6969

Social Care Direct (Edinburgh): 0131 200 2324

Mental Health & Emotional Support

Edinburgh Crisis Centre (24/7): 0800 801 0414

Mental Health Assessment Service (MHAS): 0131 537 6000

Samaritans (24/7): 116 123

Childline (Under 19s): 0800 11 11

If you or someone you know is at immediate risk of harm, always call 999

For non-urgent enquiries, you can email us at [email protected], and we will respond as soon as possible after the holiday period. Wishing you a safe and peaceful festive season.